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All of our items come with a 1 year warranty. This is assuming that they were used correctly and under normal circumstances. The warranty covers any type of factory or material fault but does not include misuse or unnecessary changes made to the product. Please note that leather is a natural material and as such can develop small imperfections once used. These imperfections and marks would not be considered to be a defect. The same applies to our synthetic leather products. The warranty will not cover stitching or plastic inserts. 

To make a complaint or if you require any further information, please email to info@f-level.com or fill out our online contact from