Refund policy
We accept returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus return shipping costs. Personalized items do not qualify for returns.
To be eligible for a return, the item must be in the same condition in which you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To request a return, please submit our contact form. If your return is accepted, we’ll send you a return shipping label and instructions explaining how and where to send the package. Items returned without prior authorization will not be accepted. Return labels are not available for orders placed outside the United States.
Damages and issues
Please inspect your order when it arrives. If an item is defective, damaged, or incorrect, contact us through our contact form as soon as possible so we can evaluate the issue and make it right.
Exceptions / non-returnable items
Custom and personalized products cannot be returned because the customization is permanent. We also do not accept returns on sale items or gift cards. Please submit our contact form if you have questions about a specific item.
Exchanges
The fastest way to receive a different item is to return the original item and, once the return is accepted, place a separate order for the replacement.
Refunds
We’ll notify you after we receive and inspect your return and let you know whether the refund was approved. Approved refunds are issued automatically to the original payment method. Your bank or credit card company may require additional time to process and post the refund.